Central is available 24/7
Need help with your systems or cabling? Want to add to your existing equipment or have a question? Call our main line for help resolving any issues or adjusting your product settings. 514.360.3200
At Securlink we are aware just how sensitive situations requiring our services are. Monitored alarm systems offer day and night protection 24 Hours a day, 7 days a week, 365 days a year. Our central monitoring station responds to a variety of codes from the control panel. If you have mistakenly set off your alarm our central support staff will call the list of phone numbers provided when we 1st setup your security system and ask you if everything is alright, remember without the proper password our team is trained to escalate the call to the police or fire station. To cancel a false alarm or to let us know you are going on vacation please call our central number at 514.223.0660.
To order a Securlink "Certificate of Alarm Monitoring" for your home or business to take advantages of insurance rebates email us at info@securlink.ca or call us at 514.360.3200
Batteries for alarm systems have a lifespan of approximately 3-5 years If your battery is running low a trouble code is usually sent out to Central who will call you. Email us at info@securlink.ca or call us at 514.360.3200 to arrange a replacement.
No phone line, concerned you cannot get a connection to the central alarm monitoring. Not to worry, Securlink has you covered with our mobile subscription that uses a cellular signal to connect to central. Email us at info@securlink.ca or call us at 514.360.3200 to find out more.
We typically recommend to our customers who have lost or misplaced their original manual to check their systems make and model# and do a search on Google first. Should they not be able to find it we typically have PDF versions for systems we have installed. Email us at info@securlink.ca or call us at 514.360.3200 to find out more.
Central is available 24/7
Need help with your systems or cabling? Want to add to your existing equipment or have a question? Call our main line for help resolving any issues or adjusting your product settings. 514.360.3200